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Dining Room Attendant
2 months ago
We are seeking a skilled Server to join our team at Frank Residences. As a Server, you will be responsible for providing exceptional customer service to our residents and their guests. This is a fantastic opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a real difference in the lives of our residents.
Key Responsibilities- Set tables and maintain workstations in a neat and orderly fashion.
- Take orders, provide service, and requested items both graciously and courteously.
- Clear dishes from tables during and after meal service and re-set table.
- Report all issues or concerns to the manager.
- Deliver all food items to table.
- Assist in the plating and proper portion controls of appetizers, salads, soup, beverages, and dessert.
- Maintain a high level of customer service for our residents and their guests.
- Maintain safe and sanitary conditions in work areas and follow all safety and sanitation rules and regulations.
- Maintain acceptable standards of personal hygiene and comply with department dress code.
- Complete all assigned cleaning tasks.
- Attend in-service training and education sessions as assigned.
- Welcome and acknowledge all residents and their guests.
- Anticipate and address guests' service needs.
- Ensure adherence to quality expectations and standards.
- Complete closing duties, including vacuuming carpet, refilling sugar caddies, and salt & pepper shakers on your tables, and making sure table and chairs are straight.
- Assist food runner in bringing food from the kitchen.
- May attend resident association and food committee meetings for feedback.
- Help Dining Room Manager when needed.
- Assist in other areas in food service as needed.
- Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, and proper table set ups.
- Consistently keep the dining room organized and clean.
- High school graduate or equivalent.
- Experience waiting tables in a hotel, restaurant, or club with fine dining, preferred.
- Ability to read, write, understand, and follow instructions in English.
- Ability to communicate effectively with customers (seniors), guests, and other staff.
- Ability to interpret and explain menu, answer questions, coordinate meal service process, and understand requests.
- Ability to work in close cooperation with residents, guests, visitors, families, supervisor, and peers.
- Courteous, tactful, and gracious demeanor at all times.
- Full benefits package, including medical, vision, and dental coverage.
- Pension plan through union membership.
- 403b retirement plan participation.
- Paid time off.
- Tuition reimbursement for clinical tracks.
- Weekday shuttle services to and from Glen Park BART station.
- Referral bonus program.
- Flexible spending accounts (FSAs).
- Employee Assistance Program (EAP).
- Access to LIFEMART member savings platform.