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Dining Room Attendant

2 months ago


San Francisco, California, United States Frank Residences Full time
Job Summary

We are seeking a skilled Server to join our team at Frank Residences. As a Server, you will be responsible for providing exceptional customer service to our residents and their guests. This is a fantastic opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a real difference in the lives of our residents.

Key Responsibilities
  • Set tables and maintain workstations in a neat and orderly fashion.
  • Take orders, provide service, and requested items both graciously and courteously.
  • Clear dishes from tables during and after meal service and re-set table.
  • Report all issues or concerns to the manager.
  • Deliver all food items to table.
  • Assist in the plating and proper portion controls of appetizers, salads, soup, beverages, and dessert.
  • Maintain a high level of customer service for our residents and their guests.
  • Maintain safe and sanitary conditions in work areas and follow all safety and sanitation rules and regulations.
  • Maintain acceptable standards of personal hygiene and comply with department dress code.
  • Complete all assigned cleaning tasks.
  • Attend in-service training and education sessions as assigned.
  • Welcome and acknowledge all residents and their guests.
  • Anticipate and address guests' service needs.
  • Ensure adherence to quality expectations and standards.
  • Complete closing duties, including vacuuming carpet, refilling sugar caddies, and salt & pepper shakers on your tables, and making sure table and chairs are straight.
  • Assist food runner in bringing food from the kitchen.
  • May attend resident association and food committee meetings for feedback.
  • Help Dining Room Manager when needed.
  • Assist in other areas in food service as needed.
  • Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, and proper table set ups.
  • Consistently keep the dining room organized and clean.
Requirements
  • High school graduate or equivalent.
  • Experience waiting tables in a hotel, restaurant, or club with fine dining, preferred.
  • Ability to read, write, understand, and follow instructions in English.
  • Ability to communicate effectively with customers (seniors), guests, and other staff.
  • Ability to interpret and explain menu, answer questions, coordinate meal service process, and understand requests.
  • Ability to work in close cooperation with residents, guests, visitors, families, supervisor, and peers.
  • Courteous, tactful, and gracious demeanor at all times.
Benefits
  • Full benefits package, including medical, vision, and dental coverage.
  • Pension plan through union membership.
  • 403b retirement plan participation.
  • Paid time off.
  • Tuition reimbursement for clinical tracks.
  • Weekday shuttle services to and from Glen Park BART station.
  • Referral bonus program.
  • Flexible spending accounts (FSAs).
  • Employee Assistance Program (EAP).
  • Access to LIFEMART member savings platform.