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Automotive Service Consultant

2 months ago

Springfield, Virginia, United States Lithia Driveway Full time

Company: Lithia Driveway

Position: We are currently in search of dedicated Automotive Service Consultants to join our dynamic service team.

Are you ready to elevate your career? Join us and explore the potential for increased earnings this year.

About Us: Lithia Driveway is a prominent name in the automotive industry, committed to providing exceptional service and support to our customers. We are looking for motivated individuals who are eager to contribute to our success.

Your Role:

  • Deliver outstanding customer service and ensure customer satisfaction.
  • Address customer inquiries and keep them informed about their vehicle's progress.
  • Collaborate with technicians to provide informed recommendations to customers.
  • Present tailored maintenance programs that meet customer needs.
  • Foster and maintain strong customer relationships.
  • Uphold the professional image of Lithia Driveway.

Qualifications:

  • Previous experience as an automotive Service Consultant is preferred.
  • Familiarity with the Toyota brand is advantageous.
  • Strong active listening skills to effectively assess customer needs.
  • Basic understanding of mechanical and technical concepts.
  • Proficient in computer systems; experience with CDK is a plus.
  • Excellent verbal and written communication abilities.
  • Detail-oriented and a team player.
  • Professional demeanor and polished appearance.
  • Valid Driver's License with a satisfactory driving record.

What We Offer:

  • Consistent service department traffic leading to excellent earning potential.
  • Paid Time Off and comprehensive medical, dental, and vision coverage for you and your family.
  • 401(k) retirement options and an Employee Stock Purchase Program.
  • Significant opportunities for career growth and advancement.
  • Life insurance and additional benefits.

Join Us: If you are passionate about the automotive industry and dedicated to providing exceptional service, we would love to hear from you. We are an equal opportunity employer and welcome applicants from all backgrounds.