Technology Services Specialist

4 weeks ago


Springfield, Virginia, United States UPS Full time
Job Summary

We are seeking a highly skilled Technology Services Specialist to join our team at UPS. As a key member of our IT operations team, you will be responsible for ensuring the successful execution and implementation of customized solutions and organizational initiatives.

Key Responsibilities:

  • Lead and manage the delivery of exceptional customer experiences for all information technology services, support, and project deployments.
  • Develop and maintain technical training and development programs for departmental resources and customers.
  • Monitor and adjust expenses to meet and exceed financial expectations and organizational metrics.
  • Establish and maintain professional working relationships with customers through face-to-face engagement, collaboration, and consultative interactions.

Requirements:

  • Working knowledge and skills to perform a defined set of analytical, scientific, or operational processes.
  • Ability to communicate highly technical information to both technical and non-technical users.
  • Knowledge of Microsoft Operating Systems (client/server) and experience with VPN, Citrix, Symantec, Remote Desktop Apps, Active Directory, and various Web browsers.
  • Technical Certifications such as A+, Network+ and experience troubleshooting thermal printers.
  • Ability to travel by car to various UPS facilities and have a valid driver's license.

What We Offer:

  • A dynamic and rewarding work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

Internal applicants must apply by end of day Thursday, 10/31/24. External applicants can submit their application through our website.



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