Technology Services Specialist
4 weeks ago
We are seeking a highly skilled Technology Services Specialist to join our team at UPS. As a key member of our IT operations team, you will be responsible for ensuring the successful execution and implementation of customized solutions and organizational initiatives.
Key Responsibilities:
- Lead and manage the delivery of exceptional customer experiences for all information technology services, support, and project deployments.
- Develop and maintain technical training and development programs for departmental resources and customers.
- Monitor and adjust expenses to meet and exceed financial expectations and organizational metrics.
- Establish and maintain professional working relationships with customers through face-to-face engagement, collaboration, and consultative interactions.
Requirements:
- Working knowledge and skills to perform a defined set of analytical, scientific, or operational processes.
- Ability to communicate highly technical information to both technical and non-technical users.
- Knowledge of Microsoft Operating Systems (client/server) and experience with VPN, Citrix, Symantec, Remote Desktop Apps, Active Directory, and various Web browsers.
- Technical Certifications such as A+, Network+ and experience troubleshooting thermal printers.
- Ability to travel by car to various UPS facilities and have a valid driver's license.
What We Offer:
- A dynamic and rewarding work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
How to Apply:
Internal applicants must apply by end of day Thursday, 10/31/24. External applicants can submit their application through our website.
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