Residential Leasing Specialist
2 days ago
Capano Management is seeking a highly skilled and customer-focused Residential Leasing Consultant to join our team. As the face of our community, you will be responsible for providing exceptional service to prospective residents, ensuring their satisfaction, and meeting leasing, retention, and occupancy goals.
Key Responsibilities:
- Manage the leasing process from tour to move-in, including closing the sale, completing lease documents, and inspecting units to ensure a great move-in experience.
- Showcase the value of our community features and amenities to potential residents.
- Utilize a customer-focused attitude to ensure a smooth renewal process for existing residents.
- Develop and implement creative marketing and social media strategies to increase property traffic.
- Support occupancy and retention goals by following up with potential and current residents.
- Use problem-solving skills and best judgment to handle unpredictable situations.
- Maintain accurate and in-depth knowledge of our community and competitors in the industry.
- Promote positive resident relations through courteous and timely responses to resident needs and concerns.
- Demonstrate strong attention to detail while preparing lease documents, resident files, and related bookkeeping tasks.
- Collaborate with team members to plan and organize resident events.
Requirements:
- High school diploma required; degree preferred.
- One year of experience in sales, hospitality, and/or customer service.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Strong written and verbal communication skills.
- Ability to work a varied schedule, including weekends and holidays as required.
Benefits:
Capano Management offers a competitive compensation and benefit package to full-time employees, including medical, dental, vision, life insurance, and disability benefits, 401(k) match, paid time off, and company-sponsored events.
Capano Management is an Equal Opportunity Employer that values and encourages diversity. We solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
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