**Shift Manager
4 days ago
About the Role
We are seeking a highly skilled and experienced Shift Manager to join our team at Matadoor Restaurant Group, LLC. As a Shift Manager, you will play a critical role in ensuring the smooth operation of our restaurants, providing exceptional customer service, and leading a team of dedicated employees.
Key Responsibilities
- Restaurant Operations
- Supervise and manage restaurant staff to ensure excellent customer service and high-quality food preparation.
- Monitor and maintain restaurant cleanliness, safety, and security standards.
- Manage inventory, supplies, and equipment to ensure efficient operations.
- Leadership and Development
- Lead by example, demonstrating a strong work ethic and commitment to excellence.
- Develop and implement training programs to enhance employee skills and knowledge.
- Coach and mentor employees to achieve their full potential.
- Customer Service
- Ensure exceptional customer service, responding promptly to customer complaints and concerns.
- Monitor customer feedback and implement changes to improve customer satisfaction.
- Financial Management
- Manage restaurant finances, including cash handling, inventory control, and labor costs.
- Monitor and analyze sales data to identify trends and opportunities for growth.
Requirements
- 1-2 years of experience in a quick-service restaurant environment or a related field.
- Proven leadership and management skills, with a track record of success in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with employees, customers, and vendors.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
Equal Employment Opportunity
Matadoor Restaurant Group, LLC is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
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