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Store Lead
2 months ago
We are seeking a highly motivated and experienced Store Lead to join our team at Tailored Brands Inc. As a Store Lead, you will play a key role in driving sales growth, improving customer satisfaction, and leading a high-performing store team.
Key Responsibilities- Leadership and Development: Partner with the Store Management team to lead store staff to achieve sales, service, and operational expectations. Model company values and lead by example as an active coach.
- Performance and Sales: Support the management team in achieving store business plans, including sales, customer service, and operational goals. Understand how to leverage store reports to inform business decisions.
- Operational Excellence: Partner with the management team to ensure proper staffing and effective execution of initiatives and operational tasks. Assist with training store staff on internal operational functions.
- Customer Experience: Assist in training the store team on customer service expectations to create an exceptional customer experience. Collaborate with the management team to ensure the store is visually set to brand standards.
- Minimum of 1 year of Retail or Sales experience.
- Creative individual with good judgment and a strong understanding of the business.
- Self-motivated, results-oriented, and a strategic thinker.
- Strong organizational and leadership skills.
- Excellent written and verbal communication skills.
- Ability to operate a computer and POS System.
Ability to stand and walk for the majority of work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and supplies, and see and distinguish between fabric patterns and colors.