Medical Support Assistant

5 days ago


Shreveport, Louisiana, United States VETERANS HEALTH ADMINISTRATION Full time
Job Summary

We are seeking a highly skilled Medical Support Assistant to join our team at the VETERANS HEALTH ADMINISTRATION. As a Medical Support Assistant, you will play a critical role in coordinating patient care and ensuring the smooth operation of our medical center.

Key Responsibilities
  • Coordinate with the patient care team to review clinic utilization and make adjustments as needed.
  • Develop and maintain effective communication with patients, interdisciplinary teams, and other agencies.
  • Provide customer service and identify patient concerns to ensure satisfactory resolution.
  • Enter, modify, and retrieve sensitive information into electronic health records and scheduling systems.
  • Schedule medical appointments and perform patient support work.
Requirements
  • One year of experience equivalent to the GS-05 grade level.
  • Ability to collaborate and communicate with medical clinicians across multiple disciplines.
  • Ability to independently set priorities and organize work to meet deadlines.
  • Advanced knowledge of medical terminology and technical health care processes.
What We Offer
  • Competitive salary and regular salary increases.
  • Paid time off, sick leave, and 11 paid Federal holidays per year.
  • Child care subsidy and parental leave benefits.
  • Traditional federal pension and federal 401K with up to 5% in contributions by VA.


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