Director of Patient and Family Advisory Council Program

2 days ago


MA United States Center For Health Information And Analysis Full time
Job Title: Director of Patient and Family Advisory Council Program

We are seeking an experienced professional to lead our Patient Family Advisory Council (PFAC) Program, which aims to elevate the voices of patients and families in healthcare decision-making. The successful candidate will have a proven track record of leading initiatives that improve patient safety and quality of care.

Key Responsibilities:
  • Develop and implement a comprehensive strategy for the PFAC Program, including programming, research, and policy initiatives.
  • Collaborate with stakeholders across the state to make PFAC work as impactful as possible, particularly related to safety and quality improvement efforts.
  • Build a learning community by hosting regular forums, growing a repository of useful resources for PFAC work, and fostering communication among PFACs.
  • Spread the influence of PFACs by adapting and expanding the program over time to bring PFACs and PFAC support to additional healthcare settings.
Requirements:
  • A strategic thinker with proven leadership skills, including the ability to lead a program, plan, prioritize, manage multiple competing priorities, and incorporate diverse feedback and viewpoints.
  • Excellent written and interpersonal communication skills, with the ability to interact with PFAC leaders and members in Massachusetts and with leaders of similar efforts across the country.
  • Experience working independently as well as part of a small team, with the ability to collaborate with other program directors to analyze cross-sectional issues and develop fresh strategies.
  • Experience working in the community, with the ability to inform effective interactions with PFAC members, many of whom are current or recent patients and/or family members.
What We Offer:
  • A competitive hourly rate of $55-$75/hour, commensurate with experience.
  • A part-time, contract position of approximately 25 hours/week, with the opportunity to expand to a full-time position.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.



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