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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Team Member at Kids Empire. As a Team Member, you will be the initial point of contact for our guests and will play a critical role in ensuring their satisfaction and safety while at our park.
Key Responsibilities- Guest Services: Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
- Check-in and Billing: Operate the check-in process, manage cash flow, and process transactions accurately.
- Facility Maintenance: Maintain the cleanliness and organization of our facilities, including restrooms and park structures.
- Event Support: Assist with family events and ensure their smooth operation.
- Inventory Management: Monitor snack inventory and communicate with management to replenish stock as needed.
- Physical Demands: Stand, walk, bend, and twist frequently, with good finger dexterity and ability to work in a noisy environment.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
We are a fast-growing children's indoor playground facility with a strong commitment to providing a safe and enjoyable experience for our guests. With 43 locations across 11 states, we offer abundant growth opportunities for our team members.
