Natural Language Processing Specialist

3 weeks ago


Charlotte, North Carolina, United States Saxon Global Full time
Job Title: Natural Language Processing Analyst

We are seeking a highly skilled Natural Language Processing Analyst to join our team at Saxon Global. As a key member of our team, you will be responsible for reviewing and improving the Natural Language Understanding (NLU) of our systems.

Responsibilities:
  • Review and map utterances to improve NLU handling
  • Work with business partners and IT to create NLP trainings and develop ontology and knowledge graph for optimal NLP performance
  • Train the bot with improved utterances, synonyms, and matters
Requirements:
  • Natural Language Processing (NLP) or speech scientist background
  • Natural Language Understanding (NLU) experience
  • Training and tuning experience
  • Analytical experience within tuning to find what is underperforming
Preferred Skills:
  • Bot experience (chat or voice)
Working Conditions:
  • 4 days onsite in Charlotte
  • 6+ months contract with potential for conversion to full-time
Clearance Requirements:
  • Background check
  • Drug screen


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