Floor Operations Manager
7 days ago
The Proud Bird, a historic restaurant with a strong community tie, is seeking a skilled Front of House Supervisor. As part of our team, you will oversee the Front of House staff during assigned shifts, ensuring excellent customer service and high-quality dining experiences. Our company prides itself on delivering 5-star experiences for employees, guests, partners, and the community.
Responsibilities
- Supervise Front of House staff during assigned shifts, maintaining quality standards established by management
- Support Assistant Manager and General Manager in completing projects as directed
- Oversee Dinning Room Area, supervising front of house service staff according to operating policies
- Ensure proper food handling procedures and presentation are met by staff
- Handle customer complaints professionally and effectively
- Establish performance standards for the dinning room area
Requirements
- Strong knowledge of Food & Beverage service procedures and administration, with a background in hospitality preferred
- Excellent interpersonal, verbal, and written communication skills
- Observance of all SRC Polices and Procedures
Benefits
- Competitive salary of $25 per hour
- Opportunities for growth and development within the company
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