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Patient Care Coordinator

2 months ago


Revere, Massachusetts, United States Cambridge Health Alliance Full time

Position Title: Patient Care Coordinator

Overview: The Patient Care Coordinator role is a vital part of our healthcare team, integrating both administrative and clinical responsibilities to enhance patient experiences.

Key Responsibilities:

  • Efficiently manage patient flow within the clinic.
  • Welcome patients with professionalism and warmth.
  • Handle incoming calls and take detailed electronic messages.
  • Schedule appointments using our electronic system.
  • Conduct insurance verifications through our established protocols.
  • Assist in rooming patients and gathering medical histories.
  • Document patient information accurately in the electronic health record.
  • Measure routine vital signs and perform point-of-care testing.
  • Support healthcare providers during clinical procedures.
  • Coordinate screening tests and follow-up appointments.
  • Engage in proactive management of chronic diseases through patient outreach.
  • Perform additional duties as assigned.

Qualifications:

Education: A high school diploma or equivalent is required. Completion of an accredited medical assistant program or relevant experience is preferred.

Certifications: Must maintain current Basic Life Support Certification from a recognized organization.

Skills: Proficiency in English is required; fluency in a second language is advantageous.

Experience: Previous experience as a Medical Assistant is preferred, particularly in administrative roles within a clinical environment.

Commitment to Diversity: Cambridge Health Alliance is dedicated to creating a workplace free from discrimination. We embrace diversity and ensure equal employment opportunities for all individuals.

Join us in our mission to provide exceptional healthcare services to our communities. Your contributions will help us deliver quality care and improve health outcomes for our patients.