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Business Development Representative at Hyundai Montgomery
2 months ago
We are seeking a highly motivated and results-driven Business Development Representative to join our team at Hyundai Montgomery. As a Business Development Representative, you will play a critical role in driving sales growth and delivering exceptional customer experiences.
Key Responsibilities:- Respond to customer inquiries in a timely and professional manner
- Present financing options and answer customer questions
- Establish follow-up appointments with customers
- Deliver customer inquiries and messages to the appropriate sales personnel and departments
- Provide customers with product information and direct them to dealership resources
- Handle all incoming internet and phone leads
- Participate in team development sessions and maintain positive relationships with teammates and management
- Respond to live chat, phone, and email inquiries in a professional and well-spoken manner
- Follow up with leads that are not ready to make an appointment or no-show
- Contact customers prior to appointment date to confirm appointment
- Mailing marketing letters to provided leads
- Following up post-visit to ensure customer satisfaction
- Receiving inbound sales phone calls and leads
- Placing outbound phone calls to potential leads
- Coachable and able to follow a specific process
- Friendliness, enthusiasm, reliability, with a positive attitude
- Time management, prioritization skills, and the ability to multi-task
- Previous automotive dealership experience a plus
- Flexible availability
- Excellent written and verbal communication skills
- Comfortable making outbound calls daily
- Prior internet sales, BDC, or related experience a plus
- Strong work-ethic with the ability to work in a fast-paced, results-driven environment
- Self-motivated and goal-oriented
- Medical, Dental, and Vision Plans
- Paid Basic Employer Life Insurance
- Additional Supplemental Insurance
- Wellness Program
- 401(k) Plan with match
- Paid Time Off
- Employee Purchase Program
- Training Programs
We are a Drug Free Workplace and an Equal Opportunity Employer.
