Software Quality Assurance Specialist

1 week ago


Oklahoma City, Oklahoma, United States Paycom Online Full time
Job Summary

We are seeking a skilled Software Quality Assurance Analyst to join our team at Paycom Online. As a key member of our quality assurance team, you will play a critical role in ensuring the highest quality software products are delivered to our customers.

Responsibilities
  • Develop and execute comprehensive test plans to identify and resolve software defects
  • Collaborate with cross-functional teams to provide high-quality support to our customers
  • Work closely with development colleagues to provide constructive feedback and input on software development
  • Maintain accurate and detailed testing documentation
  • Act as a customer advocate, ensuring our software meets the needs and expectations of our users
  • Perform other duties as assigned by management
Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Previous customer service experience preferred
  • Knowledge of software testing principles, including STLC, test strategy, and testing types
  • Familiarity with software development procedures, including SDLC, code merge, and deployment process
  • Basic understanding of technical terminology related to servers, databases, and APIs
  • Ability to solve simple and routine problems with direct supervision
  • Ability to document issues effectively

Paycom Online is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment that values and respects all employees.



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