Software Quality Assurance Specialist
1 week ago
We are seeking a skilled Software Quality Assurance Analyst to join our team at Paycom Online. As a key member of our quality assurance team, you will play a critical role in ensuring the highest quality software products are delivered to our customers.
Responsibilities- Develop and execute comprehensive test plans to identify and resolve software defects
- Collaborate with cross-functional teams to provide high-quality support to our customers
- Work closely with development colleagues to provide constructive feedback and input on software development
- Maintain accurate and detailed testing documentation
- Act as a customer advocate, ensuring our software meets the needs and expectations of our users
- Perform other duties as assigned by management
- Bachelor's degree in Computer Science, Information Technology, or related field
- Previous customer service experience preferred
- Knowledge of software testing principles, including STLC, test strategy, and testing types
- Familiarity with software development procedures, including SDLC, code merge, and deployment process
- Basic understanding of technical terminology related to servers, databases, and APIs
- Ability to solve simple and routine problems with direct supervision
- Ability to document issues effectively
Paycom Online is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment that values and respects all employees.
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