Service & Installation Technician

3 weeks ago

Lake Forest Park, Washington, United States Illinois Alarm Full time
Job Description

About Us:

We are a leading provider of electronic life safety and security solutions, dedicated to delivering exceptional service to our subscribers.

Our team is comprised of highly motivated individuals who value customer service and teamwork.

We are seeking a skilled professional to join our dynamic team and contribute to our mission of protecting and saving lives.

Responsibilities:

Install and service burglar alarms, fire alarms, camera systems, access control, and intercom systems.

Provide excellent customer service and support to our subscribers.

Work collaboratively with the team to ensure high-quality installations and service.

Requirements:

Must possess a State of Illinois Permanent Employee Registration Card (PERC) or have the ability to obtain it.

Ability to communicate effectively in both written and verbal formats to subscribers and office staff.

Ability and willingness to adhere to all Illinois Alarm installation and employment policies.

Minimum of 3 years of experience in the low voltage industry.

Proven expertise in installing and servicing burglar alarms, fire alarms, and camera systems.

Ability to use a computer and familiar with Microsoft Word, Outlook, and Excel.

Attention to detail and time management skills.

Ability to read blueprints.

Knowledge of National Electrical Code, NFPA 72 & 101, International Building Code, or the ability to learn.

Ability to work independently with minimal supervision.

Ability to drive in all-weather conditions.

Ability to lift packages and equipment boxes from 5 lbs. to 50 lbs. if necessary.

Ability to perform On-Call Service (after hours, weekends, holidays on request).

NICET Level 1 certification preferred; if not certified, must be able to obtain it within 18 months of hire.

What We Offer:

Competitive pay.

Service vehicle, company cell phone, iPad, laptop, and uniforms provided.

40 hours of Paid Time Off (PTO).

Holiday Pay.

Continued Education paid for by Illinois Alarm.

Comprehensive health care benefits through Blue Cross Blue Shield, 100% paid for by Illinois Alarm.

Dental and vision coverage through Delta Dental & Delta Vision, 100% paid for by Illinois Alarm.

Company-paid life insurance policy.

Custom bonus policy offering additional PTO, which can be used or paid out at the end of each year.

We are the first and longest Bosch Authorized Security Dealer in Illinois, Kidde ESD, Pro Data Key Certified Dealer, and Authorized Digital Watchdog Dealer.

We are an equal opportunity employer.

Company Description

We are a family-owned and operated company, established in 1978, providing professional sales, installation, service, inspections, and monitoring within the Chicagoland Metropolitan market.

We have a strong belief in protecting and saving lives, with a strong emphasis on the relationships we build through our services.

We are seeking a candidate with a can-do attitude who is ready to apply their knowledge, problem-solving skills, and innovative mind with high integrity and personal development.

Benefits (Health, Dental, Vision & Life) 100% paid for by Illinois Alarm after 90 days of employment.

Additional Bonus Program.

PTO & Vacation Days.

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