Claims Director TPA

3 weeks ago

Atlanta, Georgia, United States American International Group Full time
Complex Claims Director TPA Job Description

We are seeking a highly skilled Complex Claims Director TPA to join our team at American International Group. As a key member of our Claims organization, you will be responsible for overseeing complex insurance losses, structures, and claims processes.

Key Responsibilities:
  • Oversee complex insurance losses, structures, and claims processes
  • Balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset
  • Take ownership for key outcomes
  • Communicate information clearly and concisely both orally and in writing
  • Provide superior customer service and investigate first-party commercial property claims
  • Coverage review and determination on all files
  • Work with experts on construction, accounting, cause, and origin
  • Negotiate settlement with insureds and attorneys
  • Work with insureds, attorneys, public adjusters, agents, and brokers to resolve issues
  • Manage litigation files with proper direction
Requirements:
  • 10+ years of work experience in claims overseeing TPA claims
  • Experience in General Commercial Property, Business Interruption, Real Estate, Public Entities, Manufacturing, Inland Marine, Boiler & Machinery, Builders Risk, Reinsurance, and Captive Programs is preferred
  • Strong interpersonal skills, effective time management, and organizational skills
About Us:

American International Group is a global leader in commercial and personal insurance solutions. We are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

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