Assistant Shop Manager
3 weeks ago
We're a fast-paced, customer-focused oil change company that's part of the Driven Brands family. Our mission is to provide quick, efficient, and friendly service to our customers. We're looking for a skilled Assistant Shop Manager to join our team and help us deliver exceptional customer experiences.
Job SummaryThe Assistant Shop Manager will be responsible for leading our shop team, ensuring excellent customer service, and maintaining a clean and organized work environment. This role will also involve performing technical duties, such as oil changes, tire rotations, and other light maintenance services.
Responsibilities- Lead the shop team and ensure excellent customer service
- Perform technical duties, such as oil changes, tire rotations, and other light maintenance services
- Maintain a clean and organized work environment
- Assist with inventory management and ordering supplies
- Develop and implement processes to improve shop efficiency and customer satisfaction
- 3+ years of experience in a customer-facing role, preferably in the automotive industry
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and multitask
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Competitive hourly rate
- Opportunities for career advancement
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) matching program
- Paid time off and holidays
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.
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