Insurance Customer Service Specialist

3 days ago


New Caney, Texas, United States State Farm Insurance Full time
Job Overview

We are seeking a highly skilled and customer-focused Insurance Customer Service Specialist to join our team at State Farm Insurance.

Job Summary

The successful candidate will be responsible for providing exceptional customer service by assisting customers with their insurance needs, processing policy changes, handling incoming calls and emails, and collaborating with team members to resolve customer issues.

Key Responsibilities
  • Assist customers with their insurance needs by providing accurate and timely information
  • Process policy changes and updates in the system
  • Handle incoming calls and emails from customers regarding policy inquiries and claims
  • Collaborate with team members to resolve customer issues and ensure customer satisfaction
Requirements
  • Demonstrate excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet performance goals
  • Familiarity with insurance products and industry trends
What We Offer

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience, as well as opportunities for professional growth and development. The estimated salary is based on the company's location and industry standards.



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