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Customer Support Representative

2 months ago

Los Angeles, California, United States Hach Full time

**Job Summary**

We are seeking a highly skilled and customer-focused Customer Support Representative to join our team at Hach. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide technical support and guidance to customers on our products and services
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain knowledge of our products and services to provide accurate and up-to-date information to customers

Requirements:

  • Excellent communication and interpersonal skills
  • Strong technical skills and ability to learn new products and services quickly
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • High school diploma or equivalent required; degree in a related field preferred

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment