Patient Care Coordinator
1 week ago
We are seeking a highly skilled and compassionate Patient Care Navigator to join our team at Rely Health. As a Patient Care Navigator, you will play a vital role in supporting medication-assisted treatment (MAT) and advocating for patients throughout their transition from acute care to outpatient treatment.
Key Responsibilities:- Act as a Substance Use Navigator (SUN) to interact with patients, assess their readiness for treatment, and link them to care.
- Utilize motivational interviewing techniques to communicate with patients in a respectful, culturally appropriate, and non-judgmental manner.
- Maintain up-to-date information about the effects of various substances, withdrawal symptoms, and treatment options to effectively educate and counsel patients.
- Provide liaison services to Addiction Medicine and outpatient clinics that manage addiction and wellness efforts towards sobriety.
- Attend and represent the organization at training and meetings at the request of CA Bridge program of the Public Health Institute.
- Clearly communicate the purposes and services available to patients, family members, and caregivers.
- Promote expansion of MAT program and philosophy within the hospital.
- Work with patients to coordinate transition into or out of a care setting by following instructions they received from a medical professional.
- Practice regular communication with care team members to provide feedback around process improvement of services offered within the community.
- Maintain frequent contact with SUN Program Supervisor and MAT Physician Champion to assist with other duties as assigned in support of other hospital initiatives.
- High school diploma or GED preferred.
- Fully vaccinated against COVID-19 or have an approved exemption.
- Understanding of substance use disorders (SUD) and medication-assisted treatment (MAT).
- Nonjudgmental, energetic, positive, harm-reduction approach to assisting patients with SUD.
- Cultural competence in working with and serving populations whose social and cultural backgrounds are different from one's own.
- Respect for patient confidentiality and privacy.
- Healthcare experience.
- Proficient in medical terminology.
- 401(k)
- Technology reimbursement
- Sick Time
- Professional development
Rely Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to complying with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity.
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