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Customer Service Representative
2 months ago
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Republic Services. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our residential and commercial customers.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and helpful information to customers regarding our services and processes.
- Enter service data into computer systems for billing and scheduling purposes.
- Log information about customer service interactions into systems to ensure that associates can track service inquiries and resolution.
- Perform other job-related duties as required.
Requirements:
- High School diploma or GED.
- Six months of prior customer service experience in a high volume call center environment.
Benefits:
- Comprehensive medical benefits coverage, dental plans, and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).