Night Auditor

2 weeks ago

Orlando, Florida, United States Tru by Hilton Orlando Convention Center Full time
Job Title: Night Auditor

Job Summary:

The Night Auditor is a key member of the hotel team responsible for ensuring the accuracy and integrity of financial transactions. This role requires attention to detail, strong analytical skills, and the ability to work independently in a fast-paced environment.

Responsibilities:

  • Reconcile all hotel cashier transactions to ensure accuracy and completeness.
  • Review and analyze financial reports to identify trends and areas for improvement.
  • Communicate effectively with all levels of management and staff to resolve any discrepancies or issues.
  • Perform guest service duties as required, including check-in, check-out, and reservations.
  • Audit and reconcile financial and statistical reports to ensure accuracy and compliance.
  • Prepare and distribute daily reports as required, including the Daily Operating Report and Discount Programs.
  • Ensure the accuracy of all numbers reported, including statistics.
  • Input and update financial information into the corporate communications network.
  • Perform daily, weekly, monthly, and annual data processing system functions as required.
  • Keep management informed of any unusual operational or financial events or deviations from policies or procedures.

Requirements:

  • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field.
  • Guest Service Experience preferred.
  • Computer knowledge and skills required.
  • Flexible and long hours sometimes required.
  • Sedentary work, exerting up to 10 pounds of force occasionally.
  • Late/Overnight shift.
  • Maintain a warm and friendly demeanor at all times.
  • Effective communication skills, both verbal and written.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards.
  • Maintain high standards of personal appearance and grooming.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
  • Effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
  • Ability to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Ability to cross-train in other hotel-related areas.
  • Maintain confidentiality of information.
  • Show initiative, including anticipating guest or operational needs.

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