Program Referral Coordinator

2 weeks ago

Honolulu, Hawaii, United States The Institute for Human Services, Inc. Full time
Job Summary

The Institute for Human Services, Inc. is seeking a skilled Program Referral Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the successful placement of hospital and outside referrals to our specialty shelters.

Key Responsibilities:

  • Provide administrative referral support and facilitate communication with internal and external partners to ensure timely and appropriate execution of referral correspondence, agency forms, and processes.
  • Establish and maintain contacts with providers to promote program articulation and ensure successful outcomes.
  • Function as a primary point of contact with hospitals to resolve referral correspondence and ensure completion of action items.
  • Implement IHS administrative procedures and practices for the program and assist in the preparation for and documentation of weekly provider meetings.
  • Prepare and draft agendas for various provider meetings and other clinical/operational meetings.
  • Communicate with the Referral Coordinator and across teams to resolve hospital referrals and dispositions.
  • Maintain confidentiality and consistently maintain accurate attendance, safety, and program records through SAMI and/or other systems as required.

Requirements:

  • High School diploma or GED equivalent.
  • At least one year of office experience in a fast-paced service environment.
  • Basic understanding of the issues affecting homelessness and healthcare coordination.

What We Offer:

Regular Full-Time classification. General business hours, Monday through Friday, including some evenings, weekends, and holidays. Hours and days may vary based on the needs of the organization.

IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is proud to be an employer of national service.

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