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Bilingual Sales and Service Representative

2 months ago


Reading Pennsylvania, United States Fulton Bank Full time
About the Role

Fulton Bank is seeking a highly skilled and bilingual Sales and Service Specialist to join our team. As a key member of our Financial Center, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Assist clients with teller transactions and provide personalized service to meet their financial needs.
  • Drive proactive sales and referral conversations through internal and outbound interactions, including appointment setting and effective lobby engagement.
  • Advance personal knowledge of sales techniques and utilize the CRM system to foster relationship-building conversations with customers.
  • Provide ongoing support to customers regarding products and services, including opening new accounts and performing customer maintenance requests.
  • Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures.
Requirements
  • High School Diploma or equivalent.
  • 1 or more years of customer service or sales experience.
  • 6 to 12 months of cash handling experience.
What We Offer

Fulton Bank offers a comprehensive benefits package, including medical plans, flexible spending accounts, dental and vision insurance, life insurance, 401(k) program, and paid time off programs.