Student Financial Services Coordinator

1 week ago


Weatherford, Oklahoma, United States Southwestern Oklahoma State University Full time
{"Job Title": "Student Financial Services Coordinator", "Job Summary": "The Student Financial Services Coordinator plays a crucial role in facilitating the financial aid process by ensuring accurate documentation, timely processing, and efficient communication. This position requires strong organizational and communication skills to effectively assist students with financial aid inquiries, provide guidance on completing financial aid forms, and administer scholarships, grants, and loan programs.", "Key Responsibilities": "
  • Assist students with financial aid inquiries and provide guidance on completing financial aid forms.
  • Administer scholarships, grants, and loan programs.
  • Stay updated on federal, state, and institutional financial aid programs and policy changes.
  • Supervise and report monthly accumulated times for student employees.
  • Review and verify financial aid applications for completeness and accuracy.
  • Input and maintain accurate student information in the financial aid database.
  • Maintain budget records and process purchase orders.
  • Collaborate with other departments to ensure seamless integration of financial aid information.
  • Communicate with students through various channels to provide updates on their financial aid status.
  • Disseminate information about financial aid policies, deadlines, and workshops.
  • Organize and maintain physical and electronic student files, ensuring compliance with privacy regulations.
  • Provide excellent customer service to students, parents, and other stakeholders.
  • Resolve issues and inquiries efficiently and professionally.
  • Assist with other staff efforts to maximize office effectiveness.
", "Competencies": "
  • Ability to multi-task, organize, manage time effectively, and keep tasks appropriately prioritized.
  • Ability to work with, assist, lead, and take directions from others in the interest of operating Financial Aid Office to its optimal efficiency.
  • Must be able to communicate effectively with all staff, students, faculty, and visitors in sometimes stressful situations.
  • Work cooperatively and respectfully with both internal and external contacts.
", "Work Setting": "
  • Reports to the Director of Student Financial Services.
  • Expectation of on-campus presence with attendance and punctuality.
  • Promote personal safety, safety procedures, and a safe work environment.
  • Employment at will.
  • Full-time status.
  • 12-month appointment.
  • Non-exempt.
", "About SWOSU": "Southwestern Oklahoma State University is a leading regional university with locations in Weatherford, Yukon, Sayre, and online degree programs. We are committed to providing a safe and inclusive work environment for our employees.", "Education and Experience": "
  • Strong written, verbal, and grammatical skills.
  • Good communication skills and interpersonal skills.
", "Preferred Qualifications": "
  • Previous student financial aid, administrative, banking, or customer service work experience.
  • Such alternatives to the above qualifications as the President of SWOSU or their designee may find appropriate.
", "Anticipated Start Date": "", "Location": "Weatherford", "Employment Type": "Non-Exempt"}

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