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Food & Beverage Coordinator - Evening Shift

2 months ago

Philadelphia, Pennsylvania, United States AccorHotel Full time
Job Overview

Company Overview:
At Accor, we are more than just a global leader in hospitality. We embrace individuality and provide opportunities that align with your unique personality. Our commitment to your growth and learning ensures that your work is meaningful, allowing you to explore the endless possibilities within our organization.

About the Role:
We are looking for an enthusiastic and engaging individual to fill the role of Host(ess) and Food & Beverage Supervisor at our esteemed hotel. This position combines the duties of a host(ess) in our lounge with those of a food and beverage supervisor. The ideal candidate will possess outstanding communication skills and a knack for creating exceptional first impressions for our guests.

Key Responsibilities:

Guest Relations:

  • Warmly greet and welcome guests.
  • Manage reservations and optimize seating arrangements.
  • Offer personalized recommendations and address guest inquiries.
  • Ensure guest satisfaction by promptly resolving any issues.
  • Utilize various tools to enhance the guest experience.

Food & Beverage Oversight:

  • Collaborate with kitchen and bar teams for timely service.
  • Monitor inventory and assist with supply orders.
  • Maintain cleanliness and organization in dining areas.
  • Assist in menu planning and updates.

Communication Duties:

  • Act as a liaison between guests and management.
  • Convey guest preferences and special requests to relevant departments.
  • Support the training of new staff on service standards.
  • Coordinate special events and large group reservations.
  • Participate in team meetings and provide insights for service enhancements.

Administrative Responsibilities:

  • Assist with staff scheduling and management.
  • Prepare reports and maintain records of guest feedback.
  • Support management with various administrative tasks.
  • Ensure compliance with health and safety standards.
Qualifications:
  • Experience in hospitality, particularly in luxury settings.
  • Strong interpersonal and communication skills.
  • Proficiency in social media and content creation.
  • Excellent organizational and multitasking abilities.
  • Willingness to work flexible hours, including evenings and weekends.
  • A passion for delivering outstanding guest experiences.
  • Basic knowledge of food and beverage operations.
  • High school diploma or equivalent; additional hospitality education is advantageous.

Work Environment:
Be part of a dynamic team that is transforming luxury hospitality. We celebrate both team and individual achievements, offering a genuine experience of French art de vivre for our employees and guests alike.