Sales Associate

1 week ago


Beckley, West Virginia, United States Carter'sOshKosh Full time
About Us

Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children.

Our company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace.

Job Overview

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Carter's.

The ideal candidate will have excellent communication skills, a passion for delivering exceptional customer service, and the ability to work effectively in a fast-paced retail environment.

Key Responsibilities
  • Customer Focus:
    • Confidently and proactively help resolve issues for customers and balance multiple customers in a busy retail environment.
    • Meet customer needs by assisting with locating merchandise, informing customers of promotions, and revisiting frequently to ensure a positive shopping experience.
    • Expedites point-of-sale transactions at the time of sale.
    • Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.
  • Brand Execution:
    • E nsures store visual standards are set to company direction.
    • Executes replenishment process, recovers, and cleans the sales floor to company standard.
    • Completes merchandise floor sets according to visual standards and directives.
    • Maintains solid product knowledge and merchandise presentation.
    • Articulates current promotional events and the brand loyalty program with the customer.
  • Drive Growth:
    • Minimizes store loss by providing exceptional customer service.
    • Maintains housekeeping standards to ensure a positive experience for customers and team.
    • Meets or exceeds company productivity standards for all operational processes.
    • Achieves daily goals as established by management.
    Requirements
    • Demonstrated customer engagement skills.
    • Ability to handle multiple tasks concurrently.
    • High school diploma or GED preferred.
    • Ability to communicate effectively with customers and employees.
    • Retail/specialty apparel knowledge and experience preferred.
    Benefits
    • Salary range: $12-$15 per hour (dependent on location).
    • Competitive hourly rate based on relevant experience.
    • Ongoing training and development opportunities.
    • Discounts on company products and services.


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