Care Management Specialist-ECM

4 weeks ago


Temecula, California, United States Neighborhood Healthcare Full time
Job Description

At Neighborhood Healthcare, we are committed to improving the health and happiness of the communities we serve. As a Behavioral Health Care Management Specialist-ECM, you will play a vital role in supporting enhanced care management patients with behavioral health conditions, severe mental illnesses, and substance use disorders needs.

Key Responsibilities
  • Care Coordination: Provide care coordination and connection to services and social supports for ECM patients, including appointment scheduling and referral management.
  • Brief Interventions: Utilize brief behavioral health therapeutic interventions to improve patients' ability to manage their own health.
  • Crisis Interventions: Handle brief crisis interventions and make warm hand-offs to local crisis resources to address behavioral health needs, as needed.
  • Education and Training: Educate patients and families about chronic medical and behavioral health conditions to improve health literacy.
  • Coordination and Tracking: Assist with the coordination of medical and behavioral health access issues to primary care physician (PCP) offices, specialists, and ancillary services, and track medical and behavioral health outcome measures in a patient registry.
Qualifications
  • Education: High school diploma/GED required; bachelor's degree in healthcare/social sciences related field preferred.
  • Experience: Four years of experience in healthcare required; experience with community outreach, behavioral health, and working with high-risk populations preferred.
  • Skills: Excellent verbal and written communication skills, including superior composition, typing, and proofreading skills; ability to interpret a variety of instructions in written, oral, diagram, or schedule form; ability to use computers and familiarity with Microsoft Office, spreadsheets, databases, scanning, printing, faxing, and data entry.

We offer a competitive hourly rate of $27.23-$31.81 per hour, depending on experience. If you are passionate about improving the health and happiness of our communities, we encourage you to apply for this rewarding opportunity.


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