Claims Assistant
2 weeks ago
Procom is seeking a detail-oriented Claims Assistant to support the administration of workers' compensation claims. As a key member of our team, you will perform clerical and data entry tasks, ensuring accurate and timely documentation.
Key Responsibilities- Set up new claims in our system and prepare paper files, verifying documentation accuracy.
- Assist in processing benefit and medical payments as directed by Claims Examiners.
- Document all claim activity in our electronic system.
- Prepare and print letters, benefit notices, and labels.
- Provide clerical support, including filing, faxing, sorting, and photocopying.
- Communicate relevant claim information to clients, legal counsel, medical providers, and internal staff.
- Answer phone calls, take messages, and respond as needed.
- High school diploma or equivalent.
- 1 year of experience in the workers' compensation claims industry (preferred).
- Proficient typing skills (45 wpm).
- Familiarity with medical and legal terminology.
- Strong organizational skills (alphabetizing, collating).
- Proficiency in Microsoft Word.
- Ability to follow written and verbal instructions from multiple sources.
- Strong attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Courteous telephone etiquette.
- Ability to prioritize multiple projects and deadlines.
- Ability to work independently and collaborate within a team.
Computer, telephone, 10-key, fax machine, printer, and other basic office equipment.
Why Join Procom?At Procom, we value our team members' skills and dedication. If you are detail-oriented, skilled in clerical tasks, and able to manage multiple responsibilities, we encourage you to apply.
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