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Patient Access Specialist
2 months ago
We are seeking a highly skilled Patient Access Specialist to join our Cardiology team at Billings Clinic. As a Patient Access Specialist, you will play a critical role in ensuring the efficient and effective flow of patient access needs, as well as initiating the revenue cycle throughout our organization.
Key Responsibilities- Provide exceptional customer service by greeting, registering, and gathering appropriate information for clinical, patient financial services, regulatory, and meaningful use.
- Schedule appointments in a manner that meets the patient's needs and each individual provider's scheduling protocols.
- Initiate collection of copayments and deposits in accordance with each patient's individual insurance or self-pay requirements.
- Post all payments directly onto patients' accounts within the revenue cycle system.
- Review and analyze AccuReg edits and complete corrections in accordance with AccuReg worklists daily.
- High school diploma or equivalent.
- Some college or healthcare-focused classes preferred.
- Demonstrated excellence in customer service skills.
- One year customer service experience; healthcare preferred.
Billings Clinic is Montana's largest health system, serving Montana, Wyoming, and the western Dakotas. We are a not-for-profit organization led by a physician CEO and governed by a board of community members, nurses, and physicians. Our integrated multi-specialty group practice, tertiary care hospital, and trauma center are based in Billings, Montana.
We are committed to the principles of Equal Employment Opportunity and strive to provide a fair and equitable treatment of all employees and job applicants. We encourage diversity and inclusion in our workplace and are an equal opportunity employer.
