Process Excellence Manager
1 week ago
CVS Health is seeking a highly skilled Process Excellence Senior Manager to join our team. As a key member of our organization, you will be responsible for driving process improvement initiatives and ensuring operational excellence across the company.
Key Responsibilities- Analyze and optimize business processes to improve efficiency and effectiveness
- Develop and implement process improvement initiatives using Six Sigma, Agile, Lean, and Waterfall methodologies
- Collaborate with cross-functional teams to achieve business results
- Design and implement process maps, standard operating procedures, and change control documentation
- Work closely with IT teams to implement process improvements using digital tools
- Develop and maintain detailed documentation, including process flow diagrams and SOPs
- 7+ years of progressively responsible experience in process engineering, analysis, and change management
- Problem-solving skills, including ability to analyze complex problems and develop innovative solutions using Six Sigma tools
- Lean Six Sigma Green Belt certification desired
- Strong critical thinking, troubleshooting, and decision-making skills
- Experience with Business Process Management (BPM) and process mapping tools (Visio, Mural, etc.)
- Excellent verbal and written communication skills
- Project leadership experience in complex, intra-unit, or enterprise-wide initiatives
- Prior experience working with a technology platform or in Infrastructure
- Experience with project management methodologies to plan, execute, and monitor process improvement initiatives
Bachelor's degree in Computer Science or Business, or equivalent combination of education and work experience
What We OfferCVS Health offers a competitive salary range of $118,267.80, a bonus, commission, or short-term incentive program, and an award target in the company's equity award program. We also offer a range of benefits, including medical, dental, and vision benefits, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan.
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