IT Support Specialist

1 day ago


Uvalde, Texas, United States Uvalde Memorial Hospital Full time
Job Summary

Uvalde Memorial Hospital is seeking a skilled IT Helpdesk Technician to provide first-level support for end-users. The successful candidate will be responsible for troubleshooting and resolving technical issues related to PC and electronic health record (EHR)-based systems. This is a non-exempt position that requires excellent communication and interpersonal skills.

Key Responsibilities
  • Assist end-users with various PC and software issues.
  • Install, test, monitor, and maintain PC's, printers, network terminals, and other equipment and communication software.
  • Install data communications equipment according to manufacturer's instructions.
  • Assist users throughout the facility; trouble-shoot problems.
  • Assist in resolving critical issues with MIS team members.
  • Perform routine repairs as needed.
Requirements
  • High School Diploma or GED required.
  • Minimum of two years of experience working with end-users in IT (computer hardware/software) troubleshooting, repair, and/or diagnostics required.
  • Associates Degree in Computer Science or related field preferred.
Functional Demands

The job requires sitting, standing, walking, kneeling, bending, squatting, and reaching. Good finger dexterity, repetitive motions with hands and fingers, good vision, and hearing are also required. Pushing and pulling equipment may be necessary. Heavy lifting may be required on an occasional basis.


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