IT Support Specialist
2 months ago
As a key member of the Uvalde Memorial Hospital team, the IT Helpdesk Technician will provide top-notch technical support to end-users, ensuring seamless access to PC and EHR-based systems. This role requires a strong ability to troubleshoot, install, and maintain computer hardware and software, as well as provide exceptional customer service.
Key Responsibilities- Assist end-users with various PC and software issues, providing timely and effective solutions.
- Install, test, monitor, and maintain PC's, printers, network terminals, and other equipment, ensuring optimal performance.
- Install data communications equipment according to manufacturer's instructions, ensuring compliance with hospital standards.
- Provide on-site support to users throughout the facility, troubleshooting problems and resolving critical issues with the MIS team.
- Perform routine repairs and maintenance tasks as needed, ensuring minimal downtime.
To be successful in this role, you will need:
- A high school diploma or equivalent, with a minimum of two years of experience in IT troubleshooting, repair, and diagnostics.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Advanced computer knowledge, including proficiency in Microsoft Office and Outlook.
- Ability to lift heavy equipment and work in a fast-paced environment.
This role requires:
- Sitting, standing, walking, kneeling, bending, squatting, and reaching.
- Good finger dexterity, repetitive motions with hands and fingers.
- Good vision and hearing.
- Pushing and pulling equipment as needed.
This role requires occasional heavy lifting.
Reasonable AccommodationsUvalde Memorial Hospital is committed to providing reasonable accommodations to individuals with disabilities, ensuring equal access to job duties and responsibilities.
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