Vehicle Condition Assessor

1 week ago

King of Prussia, Pennsylvania, United States CarMax Full time

Job Summary: We are seeking a skilled Vehicle Condition Assessor to join our team at CarMax. As a key member of our team, you will be responsible for delivering exceptional customer service by accurately collecting, recording, and communicating information about customer appraisals to Buyers, Sr. Buyers, and Purchasing Managers for analysis.

Key Responsibilities:

  • Conduct thorough vehicle condition assessments by collecting, recording, and communicating all required information about customer appraisals for analysis.
  • Accurately option vehicles during assessments and CarMax inventory.
  • Perform quality and timely imaging of Retail and Wholesale vehicles for CarMax websites.
  • Complete vehicle secures, including reading and verifying appraisal entry information for any discrepancies.
  • Assist Merchandising Department with maintaining inventory and executing customer transfers.
  • Complete final condition verifications on inventory acquired through online customer channels.
  • Assist in the preparation and operation of the wholesale auction.
  • Partner with Inventory and Sales Departments to conduct lot merchandising, as needed.

Requirements:

  • Deliver exceptional customer service and work with other departments to create Iconic Customer experiences.
  • Ability to follow detailed, standardized processes to complete work.
  • Read, interpret, and transcribe data to maintain accurate records.
  • Multi-task in a high-energy, fast-paced work environment.
  • Speak and listen effectively when dealing with internal and external customers.
  • Function effectively within other departments in a team-oriented environment.
  • Successfully complete all required Workday training.

Working Conditions:

  • Requires walking, bending, kneeling, or standing for extended periods of time.
  • Ability to work outdoors or in any inclement weather environment for several hours.
  • Flexible work hours with shifts that may include nights, weekends, holidays.

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice.

CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability, and other protected characteristics.

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