Healthcare Customer Support Specialist
6 days ago
Responsibilities:
- Respond to member inquiries and resolve issues efficiently.
- Maintain accurate records and documentation using computerized systems.
- Provide education on Sharecare programs and services to callers.
- Meet or exceed call center metrics, attendance standards, and quality levels.
Requirements: To succeed in this role, you should have a high school diploma, prior experience in customer service, excellent communication skills, and proficiency in Microsoft Word and Outlook. You must also be able to multi-task, thrive in a team environment, and have basic computer skills. Bilingual candidates are preferred.
Benefits: Sharecare offers a competitive salary range of $45,000 - $60,000 per year, depending on experience, plus benefits and opportunities for professional growth. Join our team today and contribute to making high-quality care more accessible and affordable for everyone
Compensation: We offer a base salary of $55,000 per year, with potential bonuses based on performance.
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