Tax Preparation Manager

2 days ago


Gilbert, Arizona, United States Jackson Hewitt - 1358 Full time
Job Overview

At Jackson Hewitt, we're dedicated to providing exceptional tax preparation services to our clients. As a Store Supervisor, you'll play a critical role in ensuring the success of our office by managing daily operations, supervising staff, and delivering top-notch customer service.

Key Responsibilities
  • Supervise and train seasonal staff to ensure they meet quality standards and deadlines
  • Develop and implement effective office schedules and workflows to maximize productivity
  • Monitor and analyze productivity reports to identify areas for improvement
  • Maintain accurate and secure filing systems for tax returns and client information
  • Ensure timely distribution of refund checks and follow up with clients to resolve any issues
Requirements
  • High school degree or equivalent, with a course of study in management or tax preparation preferred
  • One year of previous management or supervisory experience, with a PTIN (Preparer Tax Identification Number) certification
  • Proficiency in computer software applications, including email, internet browsers, Word, Excel, and tax preparation software
What We Offer

As a Store Supervisor at Jackson Hewitt, you'll have the opportunity to work in a dynamic and fast-paced environment, where you'll be challenged to grow and develop your skills. We offer a competitive salary and benefits package, as well as opportunities for professional growth and advancement.



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