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Customer Service Representative

2 months ago


Santa Clara, California, United States Bloomingdale's Full time
About Bloomingdale's

Bloomingdale's is a leading luxury department store that makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We strive to make Bloomingdale's like no other store in the world, with an inclusive culture that promotes diversity of background, thought, and opinion.

Job Overview

A Bloomingdale's Fine Jewelry Sales Professional plays a critical role in bringing our mission to life. With a passion for gracious service, an interest in fashion, styling talent, and product knowledge proficiency, they establish and cultivate long-term client relationships both in-store and online. As a Sales Professional, they deliver the Bloomingdale's customer experience through the art of conversation, always being welcoming, engaging, and inquisitive, creating that human connection that our customers seek when shopping in our stores.

Key Responsibilities
  • Create an in-store and online seamless and fun experience, building and cultivating customer relationships
  • Drive sales with in-store and online clients by embracing and being proficient with technology
  • Participate in the merchandising and operational requirements of the role, including following all aspects of the 'Do It Right' Asset Protection Standards
Qualifications and Competencies

We are seeking a highly motivated and experienced Sales Professional with:

  • A High School Diploma or equivalent
  • 3-5 years of related experience
Physical Requirements
  • Prolonged periods of standing/walking around the store or department
  • May involve reaching, crouching, kneeling, stooping, and color vision
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions
  • Frequently lift/move up to 25lbs