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Unit Control Room Coordinator

1 month ago

Tulsa, Oklahoma, United States Tulsa County, OK Full time
Job Summary

Under general supervision, performs multiple job tasks that are the combination of duties generally performed by a secretary, receptionist, inventory and data entry clerk, security Office and direct child care staff by performing the following duties.

Essential Job Functions
  • Screen all visitors, agency personnel, attorneys, and clergy for visits or contact with juvenile residents in the unit or enter the unit.
  • Supervise and monitor resident phone calls; interview callers and disposes of details not requiring official action or decision.
  • Type correspondence, reports, and other material for section.
  • Compile reports; organize, assemble, and summarize information and data for executive action when requested.
  • Update and assist with keeping information for admitted and released juveniles in computer and resident's files.
  • Operate and control input or deletions to computer.
  • Support role and back up for Detention Administrative Secretary position.
  • Coordinate movement of residents, visitors and staff throughout facility, including in and out.
  • Assist school personnel with population movement and attendance records.
  • Visually monitor dayroom activities to staff and residents through a large clear security glass windows; to ensure safety and security and to report any crisis or emergency to Main Control and Administration.
  • Observe TV monitor and observes detained residents.
  • Operate electronic security control panel and support and back up Main Control Operator.
  • Maintain forms and Office supplies.
  • Exposed to potential of physical assault by residents, during the secretary's movement throughout the facility while performing assigned tasks.
  • Perform other duties as assigned.
Additional Job Description

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES

  • Skill in maintaining accurate records and files; in using electric typewriter, calculator, personal computers and related Office machines; in typing 50 WPM; and in formulating reports and other data.
  • Knowledge of principles and practices of county and state regulations pertaining to juvenile care; of departmental policies and procedures; of a personal computer; of spelling and punctuation, and Business English.
  • Ability to deal tactfully with others; to express both orally and in writing facts and opinions clearly and concisely; to establish effective interpersonal relationships and to create a constructive atmosphere for crisis problem solving; to auditoria perceive bells, alarms, and duress call for emergency response; to visually monitor TV screens; to include close vision and adjust focus; to visually and auditoria monitor electronic control panels; to provide frequent observation of detained residents; to read and complete required forms, records, and other reports; to remain fully awake and alert at all times; to prepare statistical reports; to prepare and complete admitting and release forms; to organize and plan work; to exercise initiative and independent judgment; and to perceive clerical errors.
Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Education equivalent to business school; including courses in typing and record keeping and over one year satisfactory, full time paid employment in a clerical/secretarial position.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Certificates, Licenses, Registrations

Valid Oklahoma Driver's License First Aid and CPR Certificate

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee is exposed to airborne and blood-borne pathogens being exposed to high risk resident population. Exposed to potential physical assault by residents. The noise level in the work environment is usually moderate.

EEO Statement

Tulsa County does not discriminate against any individual because of race, color, sex, age, religion, national origin, ancestry, marital status, disability, or political affiliation (except when such person advocates or belongs to an organization which advocates the overthrow of our constituted government by force or violence) with regard to all terms, conditions, eligibilities, and privileges of employment for all positions in the County.

NOTE: Job descriptions are subject to change based on changing business needs and conditions.

Location: Family Center for Juvenile Justice