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Membership Coordinator

2 months ago

East Hanover, New Jersey, United States Costco Full time

Job Summary:

We are seeking a highly skilled and customer-focused Membership Clerk to join our team at Costco. As a Membership Clerk, you will be responsible for:

  • Processing member sign-ups, renewals, and added cards
  • Instructing members and potential members about membership, warehouse, and credit programs
  • Assisting members regarding item availability
  • Issuing replacement and temporary cards, key credit applications
  • Providing a high level of member service

About the Role:

This is an exciting opportunity to work in a fast-paced retail environment and provide exceptional customer service to our members. As a Membership Clerk, you will be the face of Costco and play a critical role in ensuring our members have a positive experience.

Responsibilities:

• Process member sign-ups, renewals, and added cards in a timely and accurate manner

• Provide clear and concise information to members and potential members about membership, warehouse, and credit programs

• Assist members with item availability and provide solutions to meet their needs

• Issue replacement and temporary cards, key credit applications, and provide a high level of member service

Requirements:

We are looking for a highly motivated and customer-focused individual who is able to work in a fast-paced environment. The ideal candidate will have:

• Excellent communication and interpersonal skills

• Ability to work in a team environment

• Strong problem-solving skills

• Ability to multitask and prioritize tasks

• High school diploma or equivalent required

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.