Patient Scheduling Specialist
2 days ago
At Marshfield Clinic Health System (MCHS), we are seeking a skilled Patient Scheduling Specialist to join our team. This role plays a vital part in providing exceptional patient experience and ensuring seamless interactions with healthcare providers.
About the Role:
We estimate the annual salary for this position to be around $45,000 - $55,000 depending on location and experience.
Key Responsibilities:
- Serve as the initial point of contact for patients and customers via phone and in-person, maintaining high levels of customer service.
- Assess patient needs to determine suitable scheduling with healthcare providers, considering time, sequence, and clinic policies.
Requirements and Qualifications:
- No minimum educational requirement, but completion of a Medical Terminology course or a vocational technical program is preferred.
- Minimum required skills include excellent written and verbal communication, keyboard, computer, and telephone proficiency.
- Preferred qualifications include six months of previous experience in a healthcare setting or direct patient contact, as well as previous customer service experience.
What We Offer:
- A dynamic and supportive work environment within a leading healthcare organization.
- The opportunity to develop your skills and advance in your career.
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