Patient Scheduling Specialist

2 days ago


Wausau, Wisconsin, United States Marshfield Clinic Health System (MCHS) Full time

At Marshfield Clinic Health System (MCHS), we are seeking a skilled Patient Scheduling Specialist to join our team. This role plays a vital part in providing exceptional patient experience and ensuring seamless interactions with healthcare providers.

About the Role:

We estimate the annual salary for this position to be around $45,000 - $55,000 depending on location and experience.

Key Responsibilities:

  • Serve as the initial point of contact for patients and customers via phone and in-person, maintaining high levels of customer service.
  • Assess patient needs to determine suitable scheduling with healthcare providers, considering time, sequence, and clinic policies.

Requirements and Qualifications:

  • No minimum educational requirement, but completion of a Medical Terminology course or a vocational technical program is preferred.
  • Minimum required skills include excellent written and verbal communication, keyboard, computer, and telephone proficiency.
  • Preferred qualifications include six months of previous experience in a healthcare setting or direct patient contact, as well as previous customer service experience.

What We Offer:

  • A dynamic and supportive work environment within a leading healthcare organization.
  • The opportunity to develop your skills and advance in your career.


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