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Appointment Scheduler

1 month ago

Wausau, Wisconsin, United States Marshfield Clinic Health System (MCHS) Full time

Job Summary

The Appointment Coordinator is a vital role within Marshfield Clinic Health System, serving as the initial point of contact for patients and customers. This position requires excellent communication skills, both written and verbal, to effectively assist patients and customers in a manner consistent with the organization's customer service standards.

Key Responsibilities

The Appointment Coordinator will assess the needs of patients and customers to determine the most suitable scheduling with healthcare providers. This involves coordinating appointments, managing schedules, and ensuring that patients and customers receive timely and efficient service.

Requirements

The ideal candidate will possess excellent organizational skills, keyboard and computer proficiency, and the ability to work effectively in a fast-paced environment. Previous experience in a healthcare setting or customer service role is preferred, but not required.

Preferred Qualifications

A Medical Terminology course or graduate of a vocational technical program, such as Health Unit Coordinator or Medical Secretary, is preferred. Additionally, six months of previous experience in a healthcare facility or customer service role is desirable.