Healthcare Scheduling Specialist

4 weeks ago


Wausau, Wisconsin, United States Marshfield Clinic Health System (MCHS) Full time

Job Summary

The Appointment Coordinator role at Marshfield Clinic Health System (MCHS) involves serving as the initial point of contact for patients and customers, providing exceptional customer service and scheduling appointments with healthcare providers. This position requires strong communication and organizational skills to assess patient needs and determine the most suitable scheduling options.

Key Responsibilities

  • Assess patient needs and schedule appointments with healthcare providers
  • Provide exceptional customer service and support
  • Utilize computer and telephone systems to manage scheduling and patient information

Requirements

  • Excellent written and verbal communication skills
  • Keyboard, computer, and telephone proficiency
  • Previous experience in a healthcare facility or customer service role preferred

Certifications/Licenses

None required



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