Parking Operations Manager

4 weeks ago


Atlanta, Georgia, United States Oak View Group Full time

Job Summary:

Oak View Group is seeking a highly organized and customer-focused Parking Supervisor to join our team. As a key member of our parking operations team, you will be responsible for ensuring the smooth execution of parking services for events at State Farm Arena.

Key Responsibilities:

  • Assist with the day-to-day supervision of part-time parking attendants, providing guidance and support as needed.
  • Organize and prepare work schedules for parking staff to ensure adequate coverage for events.
  • Track attendance of staff and ensure compliance with attendance policies.
  • Communicate event schedules and information to parking staff, ensuring they are well-informed and prepared.
  • Monitor parking lots during events to ensure efficient parking and minimize congestion.
  • Respond promptly and professionally to customer service issues related to parking, providing resolution and ensuring a positive experience for guests.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in parking operations or a related field, preferably in a fast-paced event environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff and guests.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.


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