Parking Operations Manager
4 weeks ago
Job Summary:
Oak View Group is seeking a highly organized and customer-focused Parking Supervisor to join our team. As a key member of our parking operations team, you will be responsible for ensuring the smooth execution of parking services for events at State Farm Arena.
Key Responsibilities:
- Assist with the day-to-day supervision of part-time parking attendants, providing guidance and support as needed.
- Organize and prepare work schedules for parking staff to ensure adequate coverage for events.
- Track attendance of staff and ensure compliance with attendance policies.
- Communicate event schedules and information to parking staff, ensuring they are well-informed and prepared.
- Monitor parking lots during events to ensure efficient parking and minimize congestion.
- Respond promptly and professionally to customer service issues related to parking, providing resolution and ensuring a positive experience for guests.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Previous experience in parking operations or a related field, preferably in a fast-paced event environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with staff and guests.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
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