Senior Business Relationship Manager O2C
3 days ago
Cabot Corporation is seeking a Digital Business Relationship Manager (BRM) Order to Cash (O2C) to join the Digital organization in a dynamic and innovative environment. The O2C BRM will drive Digital Strategy in Global Business Services O2C area, covering data management, order acceptance, transport booking, credit management, invoicing, and customer payments.
Key Responsibilities- Develop and implement digital business initiatives and projects based on GBS O2C organizational objectives.
- Partner with the O2C Global Process Owner and Delivery Center Operations teams to integrate O2C and Digital as strategic partners.
- Collaborate with regional digital partners, enterprise architects, project managers, business analysts, and data teams to align projects with business needs and technology.
- Manage a portfolio of digital services, develop a strategic roadmap, prioritize projects, and align technology with business needs.
- Assist in the development of Digital strategy and ensure business case value realization and optimization.
- Operationalize the IT strategy, deliver on-time and in-budget, enable/advocate for the necessary process transformations, and ensure adoption and value realization.
- Monitor Performance and KPI's to ensure services are aligned with customer needs, are delivered, and value is delivered by technology to the business.
- Bachelor's degree with a technical-related discipline is strongly preferred.
- A minimum of 7 years of related experience.
- A minimum of 5 years of experience facilitating the development and implementation of digital business initiatives and projects based on GBS O2C organizational objectives.
- Experience across one or more of the following ERP Systems (JD Edwards, SAP, or other ERP system).
- Strong understanding of information technology and prior experience understanding needs and making recommendations to deliver technology solutions that create business value.
- Demonstrated track record of creating technology solutions to solve business problems (globally, or across multiple divisions or regions within a single company).
- Strong collaboration, teamwork, and relationship-building skills across multiple levels and functions in the organization.
- Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience.
- Demonstrated ability to interact with, influence, and motivate others using diplomacy, conflict resolution, and problem-solving skills to achieve win-win outcomes.
- Strong written and verbal communication skills with the ability to communicate technical or complex subject matter in business terms.
- An exceptional listener, able to comprehend what is said and probe for important details.
- Highly skilled at creating business requirements documents, use cases, user acceptance test plans, process flow, and data flow diagrams.
- Demonstrated acumen and passion for business and technology. Understands the IT industry, e.g., emerging technologies and trends, industry standards, solution architecture, and the vendor landscape.
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Senior Business Relationship Manager O2C
3 days ago
Billerica, Massachusetts, United States Cabot Full timeAbout the RoleCabot Corporation is seeking a Digital Business Relationship Manager (BRM) Order to Cash (O2C) to join the Digital organization in Billerica, MA; Alpharetta, GA; or Riga, Latvia.Key ResponsibilitiesDrive Digital Strategy in Global Business Services O2C area, covering data management, order acceptance, transport booking, credit management,...
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Billerica, Massachusetts, United States Cabot Full timeAbout the RoleCabot Corporation is seeking a Digital Business Relationship Manager (BRM) Order to Cash (O2C) to join the Digital organization in Billerica, MA; Alpharetta, GA; or Riga, Latvia. As a key member of the Digital team, you will drive Digital Strategy in Global Business Services O2C area, covering data management, order acceptance, transport...
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