Guest Services Representative

6 days ago


Edgewood, Kentucky, United States St. Elizabeth Healthcare Full time
Job Summary

This role provides exceptional guest experiences at St. Elizabeth facilities by offering courteous, prompt, and personalized assistance with location and directions to patient rooms and services. The ideal candidate will demonstrate respect, dignity, kindness, and empathy in every interaction with patients, families, visitors, and colleagues.

Key Responsibilities
  • Make eye contact and greet guests warmly, offering assistance to create a welcoming environment.
  • Provide accurate and timely information to guests, maintaining confidentiality and adhering to HIPAA guidelines.
  • Deliver clear directions and escort guests to their destinations as needed.
  • Assist with various tasks, such as answering phones, providing wheelchair assistance, and maintaining a clean and organized workspace.
  • Train new volunteers using standard practices and provide ongoing feedback and coaching.
  • Review and update desk manuals, ensuring accuracy and communicating changes to the team.
Requirements
  • High school diploma or equivalent.
  • Strong interpersonal and communication skills, with a customer service focus.
  • Basic computer skills, including Microsoft Word.
  • Ability to work independently and problem-solve.
  • Previous customer service experience and training assistance experience preferred.
About St. Elizabeth

We're a healthcare organization dedicated to providing exceptional care and service to our community. If you're passionate about delivering outstanding guest experiences, we invite you to join our team and take pride in the level of care we offer.



  • Edgewood, Kentucky, United States St. Elizabeth Healthcare Full time

    Job SummaryThis role provides exceptional guest experiences at St. Elizabeth facilities by offering assistance, directions, and support to patients, families, and visitors. The ideal candidate will demonstrate respect, dignity, kindness, and empathy in every interaction.Key ResponsibilitiesProvide warm and welcoming greetings to guests, offering assistance...


  • Edgewood, Kentucky, United States St. Elizabeth Healthcare Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at St. Elizabeth Healthcare. As a key member of our registration team, you will play a vital role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesInterview patients and/or family members to obtain accurate...


  • Edgewood, Kentucky, United States St. Elizabeth Healthcare Full time

    Job SummaryAs a Registration Specialist PRN at St. Elizabeth Healthcare, you will play a vital role in ensuring the smooth operation of our patient access department. Your primary responsibility will be to obtain and process accurate financial and demographic information from patients and their families, ensuring prompt payment and minimizing denials.Key...


  • Edgewood, Kentucky, United States St. Elizabeth Healthcare Full time

    Job SummaryTo support the patient care environment by providing emergency, correction and scheduled services on the mechanical equipment and systems of the facility to assure equipment availability to perform its intended function reliably.Key ResponsibilitiesPerform troubleshooting and repairs including major overhauls to major and minor equipment to assure...


  • Edgewood, Kentucky, United States St. Elizabeth Healthcare Full time

    Job SummaryTo support the patient care environment by providing emergency, correction and scheduled services on the mechanical equipment and systems of the facility to assure equipment availability to perform its intended function reliably.Key ResponsibilitiesPerform troubleshooting and repairs including major overhauls to major and minor equipment to assure...


  • Edgewood, Kentucky, United States St. Elizabeth Healthcare Full time

    Job Summary:To support the patient care environment by providing emergency, correction and scheduled services on the mechanical equipment and systems of the facility to ensure equipment availability to perform its intended function reliably.Key Responsibilities:Perform troubleshooting and repairs including major overhauls to major and minor equipment to...


  • Edgewood, Maryland, United States St. Elizabeth Healthcare Full time

    Job SummaryThis role provides exceptional guest/patient experiences at St. Elizabeth facilities by offering courteous, prompt, and personalized assistance with location and directions to patient rooms and services. The ideal candidate will demonstrate respect, dignity, kindness, and empathy in every interaction.Key ResponsibilitiesMakes eye contact and...


  • Edgewood, United States LoanMax Title Loans Full time

    American Consumer Financial Services of KY, LLC- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential at an up-and-coming company? If so, you've come to the right place!Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays! Weekly PayHealth BenefitsPaid...


  • Edgewood, United States LoanMax Title Loans Full time

    American Consumer Financial Services of KY, LLC- Customer Service RepresentativeAre you looking for a stable, full-time, entry-level position with career potential at an up-and-coming company? If so, you've come to the right place! **We are currently hiring for our new location at 998 Dudley Rd, Edgewood, KY 41017 ** Incentives: Full-Time Position: Monday -...


  • Edgewood, United States LoanMax Title Loans Full time

    LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential at an up-and-coming company? If so, you've come to the right place! **We are currently hiring for our new location at 998 Dudley Rd, Edgewood, KY 41017** Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm,...


  • Edgewood, New Mexico, United States Heartland Veterinary Partners LLC Full time

    Job Title: Client Service RepresentativeWe are seeking a highly skilled and compassionate Client Service Representative to join our team at Western Trails Veterinary Hospital. As a key member of our practice, you will be responsible for providing exceptional client service, ensuring a positive experience for our patients and their owners.Key...


  • Edgewood, Maryland, United States Regional Women's Health Group Full time

    {"Job Title": "Patient Service Representative", "Job Summary": "We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Regional Women\u0027s Health Group. In this role, you will be responsible for providing exceptional patient care and administrative support to our patients and medical staff.",...


  • Edgewood, Maryland, United States Regional Women's Health Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Regional Women's Health Group. As a Patient Service Representative, you will play a vital role in providing exceptional patient care and support to our patients and medical staff.Key ResponsibilitiesGreet patients and visitors, and assist and...


  • Edgewood, Maryland, United States Regional Women's Health Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Regional Women's Health Group. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesGreet patients and visitors, and assist and...


  • Edgewood, United States Regional Women's Health Group Full time

    ** Patient Service Representative** **Job Category****:** none **Requisition Number****:** PATIE004387 Showing 1 location **Job Details** **Description** **Seven Hills OBGYN** a division of Axia Women's Health is part of the largest integrated Women's Health Care Group in the United States, comprised of over 350 providers, 150 patient care centers, 4 breast...


  • Edgewood, New Mexico, United States East Mountain Veterinary Service Full time

    Job SummaryWe are seeking a highly skilled and compassionate Client Service Representative to join our team at East Mountain Veterinary Service. As the face of our veterinary hospital, you will be responsible for providing exceptional customer service to our clients, handling administrative tasks, and ensuring the smooth operation of our front desk.Key...


  • Edgewood, United States Heartland Veterinary Partners LLC Full time

    Practice: Western Trails Veterinary Hospital is the premier hospital if you live in Edgewood, Moriarty, Albuquerque, Tijeras, Sandia Park, Estancia, or the surrounding area and need a trusted veterinarian to care for your pet, small farm animals, or livestock. In addition to the hospital and 3-stall barn, we have a full-service mobile unit for house/farm...


  • Edgewood, United States Heartland Veterinary Partners LLC Full time

    Practice: Western Trails Veterinary Hospital is the premier hospital if you live in Edgewood, Moriarty, Albuquerque, Tijeras, Sandia Park, Estancia, or the surrounding area and need a trusted veterinarian to care for your pet, small farm animals, or livestock. In addition to the hospital and 3-stall barn, we have a full-service mobile unit for house/farm...


  • Edgewood, United States Heartland Veterinary Partners LLC Full time

    Job DescriptionPractice:Western Trails Veterinary Hospital is the premier hospital if you live in Edgewood, Moriarty, Albuquerque, Tijeras, Sandia Park, Estancia, or the surrounding area and need a trusted veterinarian to care for your pet, small farm animals, or livestock. In addition to the hospital and 3-stall barn, we have a full-service mobile unit for...


  • Edgewood, United States Heartland Veterinary Partners LLC Full time

    Practice: Western Trails Veterinary Hospital is the premier hospital if you live in Edgewood, Moriarty, Albuquerque, Tijeras, Sandia Park, Estancia, or the surrounding area and need a trusted veterinarian to care for your pet, small farm animals, or livestock. In addition to the hospital and 3-stall barn, we have a full-service mobile unit for house/farm...


  • Edgewood, United States Heartland Veterinary Partners LLC Full time

    Practice: Western Trails Veterinary Hospital is the premier hospital if you live in Edgewood, Moriarty, Albuquerque, Tijeras, Sandia Park, Estancia, or the surrounding area and need a trusted veterinarian to care for your pet, small farm animals, or livestock. In addition to the hospital and 3-stall barn, we have a full-service mobile unit for house/farm...


  • Edgewood, Maryland, United States APG Federal Credit Union Full time

    About APG Federal Credit UnionWe are a community-focused financial institution dedicated to providing exceptional service and support to our members. As a Member Service Representative, you will play a vital role in helping us achieve our mission.Job SummaryUnder the direction of the MSC Branch Manager, you will provide top-notch service to our members via...


  • Edgewood, Maryland, United States APG Federal Credit Union Full time

    Job SummaryAPG Federal Credit Union is seeking a highly motivated and customer-focused Member Service Representative Call Center to join our team. As a key member of our Call Center team, you will be responsible for providing exceptional service to our members via phone and mail correspondence.About the RoleAs a Member Service Representative Call Center, you...


  • Edgewood, United States OrthoCincy Full time

    Position Type: Full time, Part time, and PRN Details: Days / Monday - Friday / No Call / No Holidays Location: 3025 Dixie Highway, Edgewood, KY 41017 Mission : Our mission is to provide exceptional, efficient, and cost effective orthopaedic surgical services to every patient and family we have the privilege to serve. Main function : Responsible for...


  • Edgewood, Maryland, United States APG Federal Credit Union Full time

    **Job Summary**APG Federal Credit Union is seeking a highly motivated and customer-focused Member Service Representative to join our team. As a key member of our Call Center, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.**Key...


  • Edgewood, United States Heartland Veterinary Partners LLC Full time

    Practice:Western Trails Veterinary Hospital is the premier hospital if you live in Edgewood, Moriarty, Albuquerque, Tijeras, Sandia Park, Estancia, or the surrounding area and need a trusted veterinarian to care for your pet, small farm animals, or livestock. In addition to the hospital and 3-stall barn, we have a full-service mobile unit for house/farm...