Patient Service Representative
2 weeks ago
** Patient Service Representative**
**Job Category****:** none **Requisition Number****:** PATIE004387 Showing 1 location **Job Details**
**Description**
**Seven Hills OBGYN** a division of Axia Women's Health is part of the largest integrated Women's Health Care Group in the United States, comprised of over 350 providers, 150 patient care centers, 4 breast health centers, 2 perinatal testing centers, and 2 central laboratories offering a full spectrum of exceptional care in Obstetrics, Gynecology, Fertility, Maternal Fetal Medicine, and Laboratory Services. Our corporate headquarters is in Voorhees, New Jersey. We are currently recruiting a Patient Service Representative in Edgewood, KY - Monday through Friday, four days per week - 35 hours/week
The PSR will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:
* Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.
* Greet patients/visitors, and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.
* Explain financial requirements to patients; collect and record copays as required.
* Perform registration functions for new and existing patients.
* Schedule patient appointments per guidelines given, and finalize patient schedules for previous day.
* Maintain confidentiality regarding all patients.
* Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
* Other duties as assigned.
Qualified candidates can:
* Adapt to changing priorities and business needs
* Be flexible and not easily flustered
* Give great customer service
* Work in a fast paced innovative environment
* Focus on what is best for the team over the individual
* Work 40 hours per week
Full Time Benefits Summary
* Full time benefit-eligibility beginning the first of the month after hire
* Immediate 401(k) matching contribution with no vesting period
* Generous PTO offering with additional time off for volunteering
* Choice of multiple medical insurance plans to best meet your needs as low as $15 per pay
* Access to Axia providers at little to no cost through Axias medical insurance
* Axia-paid life insurance, short term and long term disability
* Free counseling for colleagues and family members, including parents and parents-in-law
* Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
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