Service Ambassador

1 week ago


Charleston, West Virginia, United States California Dreaming Full time

Service Ambassador

As a Service Ambassador at California Dreaming, you will be the face of our restaurant, setting the tone for an exceptional guest experience. Your role will involve greeting guests, seating them, and ensuring their needs are met throughout their visit. You will also be responsible for managing the waitlist, answering phones, and maintaining the restaurant's presentation.

Key Responsibilities:

  • Greet Guests: Welcome guests with a smile and make them feel at home.
  • Seat Guests: Ensure guests are seated in a timely and efficient manner.
  • Manage the Waitlist: Record guest names and numbers, and provide estimated waiting times.
  • Answer Phones: Handle phone calls and manage reservations.
  • Inspect Tables: Ensure tables are presented properly and are complete.

Recommended Skills:

  • Problem Solving
  • Teamwork
  • Customer Satisfaction
  • Communication
  • Pressure Management

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