Front Desk Ambassador

5 days ago


Charleston, South Carolina, United States Avocet Hospitality Group Full time
Restaurant Host

We are seeking a highly motivated and organized Front Desk Ambassador to join our team at Revival, a modern restaurant with Southern flair in Charleston's French Quarter. This role is ideal for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.

About the Job

The Front Desk Ambassador will be responsible for welcoming guests, managing reservations, and ensuring a smooth dining experience. This position requires excellent communication skills, attention to detail, and the ability to work well under pressure.

Key Responsibilities:
  • Welcome guests in a warm and friendly manner and ascertain their dining needs.
  • Escort guests to their table, provide accurate wait time estimates, and inform guests of any delays or special promotions.
  • Manage the seating chart and monitor restaurant activity to determine seating and dining flow.
  • Maintain a tidy reception area. Perform opening and closing duties, as needed.
  • Answer phone calls and manage reservations, ensuring accuracy and efficiency.
  • Listen to voicemails and respond promptly to guests.
  • Communicate with servers, kitchen staff, and management to coordinate seating and ensure smooth operations.
Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Previous experience in and knowledge of restaurant operations and industry standards is a plus.
  • Familiarity with reservation systems and basic computer skills is a plus.
Benefits:

We offer a competitive hourly rate of $15.00 per hour part-time, afternoon/evenings, along with a range of benefits including paid time off, paid holidays, earned wage access, and medical, dental, and vision insurance plans.

Located in the heart of Charleston's French Quarter and Art District, Revival is a unique dining destination that offers an unforgettable experience for guests. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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