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Customer Support Training Coordinator II

2 months ago

Blackstone, Massachusetts, United States Olgoonik Corporation Full time
Customer Support Training Coordinator II

Olgoonik Corporation is seeking a Customer Support Training Coordinator to enhance our team. The successful candidate will play a vital role in the management and organization of training materials, utilizing SharePoint for effective curriculum maintenance and documentation. This position demands a keen eye for detail and exceptional organizational capabilities while collaborating closely with program offices and instructional designers.

Key Responsibilities:
  • Manage customer service inquiries related to course material updates
  • Ensure adherence to standardized naming conventions for all educational resources
  • Archive training materials and maintain comprehensive tracking logs
  • Facilitate change requests in collaboration with pertinent departments
  • Provide consistent updates to the Curriculum Manager
Qualifications:
  • Associate's degree in education or a related discipline
  • Minimum of 1 year of relevant experience in a training or educational setting
  • Strong proficiency in Microsoft Office Suite and SharePoint

If you are eager to advance your career in a nurturing and collaborative atmosphere, we invite you to consider this opportunity with Olgoonik Corporation, where our commitment to delivering results is paramount.