Client Relationship Manager
3 weeks ago
Thrive Skilled Pediatric Care is a leading provider of clinical home care services for children with complex medical needs. Our team of dedicated professionals is committed to delivering high-quality care that enables our patients to thrive in the comfort of their own homes.
Job Title: Client Relationship ManagerWe are seeking a highly skilled Client Relationship Manager to join our team. In this role, you will be responsible for building and maintaining strong relationships with our clients, their families, and our care team members.
Key Responsibilities:- Maintain and update staffing needs of our patients and their families in a timely manner.
- Coordinate the opening of new patient referrals in partnership with the Clinical Supervisor.
- Utilize our applicant tracking system to engage and convert nurses and other care team members after initial screening and submission of the candidates from the Talent Acquisition Team.
- Seek and engage in opportunities to attract nurses through passive methods: sourcing, employee referrals, local job fairs, etc. to successfully fill the needs of open cases.
- Take responsibility to ensure the nurses desired hours are met weekly to ensure retention of the team members.
- Work closely with Onboarding Specialist to ensure all nurse credentials are up to date.
- Utilize strategic staffing methods to optimize the care coverage for all patients and nurses, including communication of all schedule changes, ensuring patients are staffed to meet the patient/guardian's needs with an appropriately skilled clinician, and within insurance authorization.
- Handle on-call responsibilities, responding to employee and client needs, and covering open shifts.
- New College Grads Welcome to apply Thrive SPC will train and develop candidates with the right mix of compassion, dedication and determination and those who embody our purpose and core values.
- Bachelor's degree required or equivalent work experience.
- Minimum of 2 years sales or service experience in fast-paced environment.
- Demonstrated success in building long-term relationships with a broad range of people.
- Experience recruiting/hiring candidates desired.
- Dynamic interpersonal and communication skills.
- Results-oriented with a proven ability to work independently, as well as with a team, to deliver on expected performance results. A can-do attitude is a must.
- Excellent organizational and oral/written communication skills.
- Home care or health care experience desired.
- Proficient with MS Office (Word, Excel, Outlook, PowerPoint) and other systems.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.
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Client Relationship Manager
1 month ago
Albuquerque, New Mexico, United States Thrive Skilled Pediatric Care LLC Full timeAbout the RoleWe are seeking a skilled Client Relationship Manager to join our team at Thrive Skilled Pediatric Care LLC. As a key member of our care team, you will be responsible for cultivating and maintaining relationships with patients, families, and healthcare professionals.Key ResponsibilitiesMaintain accurate and up-to-date staffing needs for patients...
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Client Relationship Manager
4 weeks ago
Albuquerque, New Mexico, United States Thrive Skilled Pediatric Care LLC Full timeAbout Thrive Skilled Pediatric CareThrive Skilled Pediatric Care is a leading provider of clinical home care services for medically fragile children. Our mission is to deliver high-quality care that enables children to grow and flourish to their full potential.Job SummaryWe are seeking a Client Relationship Manager to join our team. This role will be...
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Client Relationship Manager Associate
1 month ago
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Albuquerque, New Mexico, United States Bank of America Full timeAbout the Role:The Associate Client Relationship Manager (ACRM) plays a critical role in supporting the firm's business objectives and contributing to the market's profitability and revenue growth. This role is responsible for ensuring the service expectations of our clients are met and exceeded, while balancing risk and exposure to the firm.Key...
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Relationship Manager II
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